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Frequently Asked Questions

General Questions

What is Restoria?

Restoria is a premium restaurant management theme built on Botble CMS (Laravel framework). It's designed specifically for restaurants, cafés, bars, and food service businesses to create professional websites with built-in reservation systems, menu management, and more.

Do I need coding knowledge to use Restoria?

No, you don't need coding knowledge for basic setup and daily management. The theme includes:

  • Visual page builder with drag-and-drop
  • User-friendly admin panel
  • Pre-built templates and layouts
  • Comprehensive documentation

However, basic HTML/CSS knowledge helps for advanced customizations.

Can I use Restoria for multiple restaurants?

Each restaurant website requires its own license. Options:

  • Single Restaurant: One Regular License
  • Restaurant Chain: Multiple Regular Licenses or Extended License
  • Different Domains: Separate license for each

Is Restoria mobile-friendly?

Yes! Restoria is 100% responsive and mobile-optimized:

  • Touch-friendly interface
  • Mobile-specific menu navigation
  • Optimized reservation forms for mobile
  • Fast loading on mobile networks
  • Tested on all major mobile devices

Installation Questions

What are the hosting requirements?

Minimum Requirements:

  • PHP 8.2 or higher
  • MySQL 5.7+ or MariaDB 10.3+
  • 256MB PHP memory limit
  • Apache/Nginx web server
  • SSL certificate (recommended)

Recommended Hosting Providers:

  • DigitalOcean
  • AWS/Google Cloud
  • SiteGround
  • Cloudways
  • Any VPS with root access

How do I install Restoria?

Three installation methods available:

  1. Web Installer (easiest): Upload files and follow wizard
  2. Command Line: For developers using SSH
  3. Docker: For containerized deployments

See Installation Guide for details.

Can I install Restoria on localhost?

Yes, perfect for development and testing:

  • Use XAMPP, WAMP, or MAMP
  • Laravel Valet for Mac
  • Docker for any platform
  • Ensure PHP 8.2+ is installed

How long does installation take?

Typical installation times:

  • Web Interface: 15-30 minutes
  • Command Line: 10-15 minutes
  • With Sample Data: Additional 5-10 minutes
  • Complete Setup: 1-2 hours including customization

Features Questions

What reservation features are included?

Comprehensive reservation system:

  • Online table booking
  • Time slot management
  • Capacity control
  • Email confirmations
  • SMS notifications (with setup)
  • Reservation calendar
  • Waitlist management
  • Special requests field
  • Table assignment

Can I create different menu types?

Yes, multiple menu formats:

  • Breakfast/Lunch/Dinner menus
  • Daily Specials
  • Seasonal Menus
  • Drinks & Wine Lists
  • Catering Menus
  • Kids Menu
  • Dietary-specific Menus

Does it support online ordering?

Yes, with additional setup:

  • Basic ordering system included
  • Integration with delivery platforms
  • Payment gateway support
  • Order management dashboard
  • Customer notifications

Can I add multiple languages?

Yes, full multi-language support:

  • Unlimited languages
  • RTL language support
  • Easy translation interface
  • Language switcher widget
  • SEO-friendly URLs per language

Yes, comprehensive gallery system:

  • Multiple gallery types
  • Lightbox effects
  • Video galleries
  • Instagram integration
  • Categorized galleries
  • Masonry/Grid layouts

Customization Questions

Can I change colors and fonts?

Yes, extensive customization options:

  • Colors: Full color picker for all elements
  • Fonts: Google Fonts integration
  • Layouts: Multiple layout options
  • Spacing: Adjust padding/margins
  • No coding required

Yes, easy logo management:

  • Upload via Theme Options
  • Supports PNG, JPG, SVG
  • Separate mobile logo option
  • Retina-ready support
  • Favicon upload

Can I modify the homepage?

Yes, fully customizable:

  • 5 pre-built homepage variations
  • Drag-and-drop page builder
  • Unlimited layout possibilities
  • Add/remove sections
  • Reorder content blocks

How do I add custom CSS/JavaScript?

Multiple methods:

  1. Theme Options: Custom CSS/JS fields
  2. Child Theme: For extensive modifications
  3. Plugin: Create custom plugin
  4. Direct Edit: Modify theme files (not recommended)

Payment & Pricing Questions

What payment gateways are supported?

Integrated payment gateways:

  • PayPal
  • Stripe
  • Square
  • Razorpay
  • Bank Transfer
  • Cash on Delivery
  • Custom gateways (with development)

Can I create promotional offers?

Yes, promotional features include:

  • Discount codes
  • Happy hour pricing
  • Special event pricing
  • Early bird discounts
  • Group discounts
  • Seasonal promotions

Is there a booking fee feature?

Yes, you can:

  • Add reservation deposits
  • Set cancellation policies
  • Charge booking fees
  • Implement no-show fees
  • Configure refund rules

Technical Questions

How do I backup my website?

Multiple backup methods:

  1. Built-in Backup: Admin → Tools → Backup
  2. Hosting Backup: cPanel/hosting provider
  3. Plugin Backup: Compatible backup plugins
  4. Manual Backup: Database + files

How do I update Restoria?

Easy update process:

  1. Backup your site
  2. Download update from CodeCanyon
  3. Upload new files
  4. Run update script
  5. Clear cache

See Upgrade Guide for details.

What if something breaks after update?

Recovery steps:

  1. Restore from backup
  2. Check error logs
  3. Clear all caches
  4. Disable custom code
  5. Contact support

Is Restoria SEO-friendly?

Yes, built-in SEO features:

  • Clean URL structure
  • Meta tags management
  • Schema markup for restaurants
  • XML sitemap
  • Fast loading times
  • Mobile optimization
  • Social media integration

Support Questions

How do I get support?

Support channels:

  1. Documentation: Comprehensive guides
  2. Ticket System: https://botble.ticksy.com
  3. Email: [email protected]
  4. Community Forum: User community

What's included in support?

Support covers:

  • ✅ Bug fixes
  • ✅ Installation help
  • ✅ Configuration assistance
  • ✅ Update guidance
  • ❌ Custom development
  • ❌ Third-party plugins
  • ❌ Server configuration

How fast is support response?

Typical response times:

  • Critical Issues: 12-24 hours
  • General Questions: 24-48 hours
  • Weekend/Holidays: May be delayed
  • Time Zone: Singapore (GMT+8)

Can you customize Restoria for me?

We offer:

  • Basic guidance included in support
  • Custom development services (paid)
  • Recommended developers list
  • Freelancer connections

Common Issues

Why is my site loading slowly?

Common causes and solutions:

  1. Large images: Optimize/compress images
  2. Slow hosting: Upgrade hosting plan
  3. No caching: Enable caching
  4. Too many plugins: Disable unused plugins
  5. Database issues: Optimize database

Why aren't emails sending?

Email troubleshooting:

  1. Configure SMTP settings
  2. Check spam folder
  3. Verify email credentials
  4. Test with different provider
  5. Check server mail function

Why is the reservation form not working?

Common fixes:

  1. Check form settings
  2. Verify email configuration
  3. Clear cache
  4. Check date/time settings
  5. Review capacity limits

How do I fix mixed content errors?

After enabling SSL:

  1. Update site URL to HTTPS
  2. Update database URLs
  3. Check theme options
  4. Clear all caches
  5. Use SSL checker tools

Migration Questions

Can I migrate from WordPress?

Yes, but requires manual migration:

  1. Export content from WordPress
  2. Import to Restoria format
  3. Recreate menus and settings
  4. Set up redirects
  5. Test thoroughly

Can I change domains?

Yes, domain change process:

  1. Backup current site
  2. Update license for new domain
  3. Change URLs in database
  4. Update configuration
  5. Set up redirects

Can I clone for staging?

Yes, for development:

  • Same license works for staging
  • Use subdomain or subfolder
  • Don't run two production sites
  • Clearly mark as staging

Yes, but:

  • Visual credits can be removed
  • Keep copyright in source code
  • Consider supporting developers

Can I white-label for clients?

With Regular License:

  • Remove visible branding
  • Add your branding
  • Transfer license to client
  • Provide your support

What about GDPR compliance?

GDPR features included:

  • Cookie consent banner
  • Privacy policy template
  • Data export tools
  • User data deletion
  • Consent checkboxes

Need More Help?

If your question isn't answered here, check our documentation or contact support.