How to Use E-Wallet
Welcome to the E-Wallet user guide! This section will help you understand how to use the wallet system in your online store.
What is E-Wallet?
E-Wallet is like a digital piggy bank for your customers. They can:
- Add money to their wallet (top-up)
- Pay for orders using their wallet balance
- Receive refunds directly to their wallet
- Withdraw money back to their bank account
Who is This Guide For?
For Store Owners & Admins
Learn how to manage your customers' wallets:
- Admin Dashboard - See your wallet program at a glance
- Managing Wallets - View and adjust customer balances
- Managing Transactions - Track all money movements
- Managing Top-ups - Handle customer deposits
- Managing Withdrawals - Process customer withdrawal requests
For Customers
Learn how to use your wallet:
- Customer Guide - How to use your wallet
- Paying at Checkout - How to pay with your wallet
Quick Start
For Admins
- Go to your admin panel
- Click E-Wallet in the menu
- You'll see the dashboard with all wallet statistics
For Customers
- Log in to your account
- Go to My Account → My Wallet
- You can add money, view your balance, or withdraw funds
Key Benefits
| Benefit | Description |
|---|---|
| Faster Checkout | No need to enter payment details every time |
| Instant Refunds | Refunds go straight to wallet - no waiting |
| Easy Management | Track all transactions in one place |
| Secure | Money is stored safely in your account |
Need Help?
- Having issues? Check our Troubleshooting Guide
- Got questions? See our FAQ