Live Chat Plugin

A floating Ajax live chat widget for Botble CMS that enables real-time visitor support directly on your website.

Features

• Real-time Chat — Visitors start conversations from a floating widget; admins reply from a messenger-style panel
• Messenger Admin UI — Three-panel layout with conversation list, chat area, and visitor info sidebar
• Agent Portal — Dedicated portal for support agents with dashboard, messenger, profile, and availability toggle
• Agent Management — Admin CRUD to create, edit, and manage chat agents
• Auto-assign — Round-robin assignment of available agents to new conversations
• Per-agent Notifications — Each agent configures email, browser, and sound notification preferences
• Working Hours — Auto-switch online/offline status based on configurable schedule and timezone
• Browser Notifications — Desktop notifications with sound alerts for new messages and conversations
• Webhooks — Send event data to external services (Slack, Discord, CRM, n8n, Zapier) with HMAC signing
• Email Notifications — Notify admins via email when new conversations start
• Customizable Widget — Colors, position, avatar, title, welcome message, and mobile visibility
• Visitor Fields — Configurable name/email/phone fields with optional/required settings
• Auto-linkify — URLs in messages become clickable links
• Emoji Conversion — Text emoticons like :) :D ;) automatically convert to emoji
• Random Admin Names — Assign random support agent names per conversation
• Poll-based Updates — Configurable polling interval for message updates
• 42+ Languages — Built-in translations

Requirements

• Botble CMS 7.3.0 or later
• PHP 8.2 or later

Quick Start

1. Install the plugin via Admin → Plugins
2. Activate it — the chat widget appears on your frontend immediately
3. Go to Admin → Live Chat → Agents to create support agents
4. Go to Admin → Live Chat → Conversations to manage chats
5. Configure settings at Admin → Live Chat → Settings
6. Agents log in at /agent/login to access their personal portal