Email Notifications

The plugin sends email notifications when visitors start new conversations.

Configuration

Email settings are in Admin → Live Chat → Settings under the Email Notifications section.

Enable/Disable

Toggle email notifications on or off. Enabled by default.

Notification Emails

Comma-separated list of email addresses to receive notifications. Leave empty to use the default admin email from Admin → Settings → General.

Example: [email protected], [email protected]

Email Template

The notification email includes:

• Visitor name
• Visitor email (if provided)
• Visitor phone (if provided)
• Visitor IP address
• Page URL where the chat started
• Direct link to the conversation in admin panel

Customizing the Template

Go to Admin → Settings → Email and find the Live Chat section. You can:

• Enable/disable the template
• Edit the subject line
• Customize the email body

Available template variables:

Variable	Description
	Visitor's name
	Visitor's email address
	Visitor's phone number
	Visitor's IP address
	URL of the page where chat started
	Direct admin link to the conversation

When Emails Are Sent

• Only on new conversations — No email is sent for subsequent messages
• Queued delivery — Emails are dispatched via Laravel's queue for non-blocking performance

TIP

Make sure your mail driver is configured in Admin → Settings → Email for notifications to work.